Personal Investment AccountQuestions, answered plainly
What people ask before opening an account, and the answers we would give over the phone.
Account verification and security
What documents do I need for account verification?
A photo ID such as a passport or driving licence, and a recent document showing your address, such as a utility bill or bank statement. A clear photo taken on a phone is accepted.
Is this investment platform safe for Ireland?
Client funds are held in a segregated account with regulated payment partners, access requires two-factor authentication, and withdrawals only return to the method you deposited with. Market volatility is a separate risk that no platform can remove.
Can I close my account and withdraw everything?
Yes. Request a full withdrawal and tell support you want the account closed. There is no cancellation fee and no waiting period beyond normal processing time.
How do I sign in to my Personal Investment Account?
Use your registered email and password on the sign-in page, then confirm the two-factor code sent to your phone. If your details are not recognised, use the reset link or contact support.
Questions about security and your account
How much money do I need to start investing with Personal Investment Account?
You can open an account and make your first deposit from €220 minimum. You can add funds at any time as your investing plan grows.
How does an AI trading signal work?
The platform generates market signals based on real-time price data and technical patterns. Your personal analyst reviews these signals and decides whether they fit your goals and risk profile before any trade is placed.
What happens to my money if markets crash?
Your analyst builds a diversified portfolio and a risk profile suited to you to help manage sharp moves. Provided for general information, not individual advice.
Can I close my Personal Investment Account and withdraw everything?
Yes. You can request a withdrawal at any time from your dashboard. Funds are returned to your payment method, subject to standard processing times.
Does a personal analyst really help my portfolio perform better?
Your dedicated analyst applies professional market analysis and expertise to your account. They combine human judgment with AI tools to match trades to your stated goals, not to guarantee returns - but to give you strategy and oversight you'd struggle to manage alone.
Is my money kept separate from the company?
Yes. Your funds are held in a segregated account and are not used by the company for its own operations. This is a regulatory requirement and a key protection for your capital.
What fees will I pay on each trade?
Commission and spread are shown transparently before you confirm any trade. There are no hidden charges - all costs are listed in your plan, and you always see the breakdown.
How do I know if Personal Investment Account is regulated?
The platform is regulated by the CBI (Central Bank of Ireland) and complies with national financial standards. You can verify the licence and check regulatory status directly with the CBI.
Is this investment platform safe for Ireland?
Yes. The platform meets Irish financial regulations, operates under a CBI licence, and uses two-factor authentication and industry-standard encryption. Regular audits and account protection measures are built in.
Are there hidden charges on deposits or withdrawals?
No. All deposit and withdrawal costs are shown upfront. Your payment method provider may apply its own fees, but Personal Investment Account charges are always transparent.
How long does it take to withdraw my money?
Withdrawals are processed within 2-5 business days, depending on your payment method. The exact timeframe is shown when you request the withdrawal.
What documents do I need to verify my account?
The KYC process requires proof of identity (such as a passport or driver's licence) and proof of address (such as a utility bill or bank statement). Verification typically takes 1-2 business days.
Can I practise investing before risking real money?
Yes. A demo trading account lets you test the platform and learn how to use it with virtual funds. You can explore strategies and build confidence before you move to a live account.
Is there live support if I have questions about Personal Investment Account?
Yes. Our support team is available Monday to Friday, 9:00 to 18:00 (Irish time), and aims to respond to every enquiry within one business day. You can reach support via email or in-app chat.
Deposits, withdrawals and fees
How much money do I need to start investing with Personal Investment Account?
The minimum first deposit is €220. It is kept deliberately low so you can start small and add to your portfolio later, and the figure is shown again before you confirm anything.
Are there hidden charges on deposits or withdrawals?
No. Deposits are free, and a withdrawal only involves any deduction your own bank or card issuer applies on their end. Any spread or commission on a trade is shown before you confirm it.
How long does a withdrawal from Personal Investment Account take?
Requests are reviewed on the same working day they are made. Card and e-wallet returns usually settle within three to five working days, bank transfers within two.
What fees will I pay on each trade?
A spread on the instrument and, on some markets, a stated commission. Both figures appear before you confirm an order, and there is no separate account maintenance fee.
Questions about security and your account
How much money do I need to start investing with Personal Investment Account?
You can open an account and make your first deposit from €220 minimum. You can add funds at any time as your investing plan grows.
How does an AI trading signal work?
The platform generates market signals based on real-time price data and technical patterns. Your personal analyst reviews these signals and decides whether they fit your goals and risk profile before any trade is placed.
What happens to my money if markets crash?
Your analyst builds a diversified portfolio and a risk profile suited to you to help manage sharp moves. Provided for general information, not individual advice.
Can I close my Personal Investment Account and withdraw everything?
Yes. You can request a withdrawal at any time from your dashboard. Funds are returned to your payment method, subject to standard processing times.
Does a personal analyst really help my portfolio perform better?
Your dedicated analyst applies professional market analysis and expertise to your account. They combine human judgment with AI tools to match trades to your stated goals, not to guarantee returns - but to give you strategy and oversight you'd struggle to manage alone.
Is my money kept separate from the company?
Yes. Your funds are held in a segregated account and are not used by the company for its own operations. This is a regulatory requirement and a key protection for your capital.
What fees will I pay on each trade?
Commission and spread are shown transparently before you confirm any trade. There are no hidden charges - all costs are listed in your plan, and you always see the breakdown.
How do I know if Personal Investment Account is regulated?
The platform is regulated by the CBI (Central Bank of Ireland) and complies with national financial standards. You can verify the licence and check regulatory status directly with the CBI.
Is this investment platform safe for Ireland?
Yes. The platform meets Irish financial regulations, operates under a CBI licence, and uses two-factor authentication and industry-standard encryption. Regular audits and account protection measures are built in.
Are there hidden charges on deposits or withdrawals?
No. All deposit and withdrawal costs are shown upfront. Your payment method provider may apply its own fees, but Personal Investment Account charges are always transparent.
How long does it take to withdraw my money?
Withdrawals are processed within 2-5 business days, depending on your payment method. The exact timeframe is shown when you request the withdrawal.
What documents do I need to verify my account?
The KYC process requires proof of identity (such as a passport or driver's licence) and proof of address (such as a utility bill or bank statement). Verification typically takes 1-2 business days.
Can I practise investing before risking real money?
Yes. A demo trading account lets you test the platform and learn how to use it with virtual funds. You can explore strategies and build confidence before you move to a live account.
Is there live support if I have questions about Personal Investment Account?
Yes. Our support team is available Monday to Friday, 9:00 to 18:00 (Irish time), and aims to respond to every enquiry within one business day. You can reach support via email or in-app chat.
Put your capital to work, with protection built in.
Open your account from €220, pass KYC verification, and start with a demo before your analyst moves to live trading.